Here at Hever Castle we are very proud that many of our clients are so happy with our ervice they feel compelled to write to us about it. Listed below is just a selection of the many letters we receive. What better recommendation can there be!
Bill Bellando – 21st – 28th December 2012
Hever was wonderful, and everyone is still talking about the trip.....just perfect!!!! Adam, Paul, Nicola, David, and the rest of the team made it a very, very special Christmas. Please tell them they "made the trip" for the entire family! Bill ( the driver) was also amazing, and we really did appreciate all his efforts to make the travel so smooth.
After Hever, I am not sure i could plan a vacation that will ever compare.....I think my mother cried 2-3 times while there, and she cried when we talked about it last week. I think the team needs to know how much of a positive impact they made.....very few times in a person's life do you get to have such a wonderful positive, and lasting impact on someone.....the Hever did just that! Something to be very proud of.....and I greatly appreciate all the hard work to make the vacation a success. Bill Bellando
Debbie Harris, Castle Dinner, Saturday 17 November 2012
Thank you for the absolutely superb evening that you provided for dad and his guests. Without exception everybody was stunned by the venue itself and the quality of the entire building - but add to this the professionalism and kindness of your staff, the quality of the food from the chef and his team and your incredible organisational skills and you created the perfect evening.
From the bottom of our hearts thank you all very much. It was without doubt the perfect way to celebrate dad's 80th birthday, his recovery from a brain tumour and the support of his family and friends.
Suzanne Dodd and AllenOvery – 24th September 2012
I just wanted to let you know that our trip to Hever was great, the highlight of our week!
Felicity was a fantastic tour guide. I apologised to her on the night for having to ask her to speed the tour along. She is obviously very passionate about her subject and she had so much to tell, but unfortunately, we had taxis booked for 10.30pm. Our people didn't want to get back too late so we had to get through as quickly as possible to be on time for dinner. We were a little late but Paul was great - he also helped switch one of the meals to vegetarian at the last minute, so that was much appreciated. We were very lucky to have the upgrade to the Hall. The fire was roaring and everyone was able to eat a very tasty dinner in such authentic surroundings. Many said it was the best of all our away-days by far!
So thank you too for all your help in organising and hope we get the opportunity to visit again. If not, I'll be back for my annual summer visit anyway!
Jo Armstrong, BBC Bristol
BBC – Antiques Roadshow Christmas Special December 2011
I just wanted to say a huge thank you from all the team for your help and hospitality on Monday. Everyone said what a wonderful time they had, how nice the food was, how friendly and helpful you all were and that everything went perfectly. I am really looking forward tBBC – Antiques Roadshow Christmas Special December 2011
I just wanted to say a huge thank you from all the team for your help and hospitality on Monday. Everyone said what a wonderful time they had, how nice the food was, how friendly and helpful you all were and that everything went perfectly. I am really looking forward to seeing the programme and sorry I wasn’t able to come too! The Christmas Retrospective is due to be broadcast on Sunday 18th December, but do check the TV listings nearer the time as the schedule can sometimes change at short notice. o seeing the programme and sorry I wasn’t able to come too! The Christmas Retrospective is due to be broadcast on Sunday 18th December, but do check the TV listings nearer the time as the schedule can sometimes change at short notice.
Roger Daw & Courtney Spence - 8th January 2011
Now that we have caught our breath back, we just wanted to write to thank you and all the team for the fantastic service you gave us and our guests last weekend; from the warmth of the reception on arrival through to the walk to the lake; afternoon tea; the reception; and dinner. Every one of our guests commented on the quality of service and the way in which we were all made to feel so welcome and comfortable. Thank you for all your kind attention and care. We had a great time!
Mr & Mrs Ledamun - 27th September 2010
THANK YOU Lucy for helping us to arrange a wonderful day to celebrate Alan's 70th on Sunday. Everything went as planned and without a hitch - it was absolutley perfect, so thank you for all yor help in getting the arrangements so "spot on". Would you please pass on our huge thanks to the whole Astor Wing team. Nicola and Kevin were so friendly, attentive, discreet and totally professional as were the rest of the team front of house who were always at hand but never rushed us.The rest of the team that we didn't meet also provided us with wonderful food, beautifully presented and must have worked their socks off behind the scenes to make our day so special. Hever has a lovely atmosphere and that's created created by people who work there. I don't think there will ever be any point in looking for a better venue for any special occassions and I do sincerely hope we don't have to wait for Alan's 80th before we come back!
Seabrook Crisps - 21st February 2010
Just wanted to say a massive thank you for an absolutely fantastic weekend! It was an utter joy. The staff were extremely helpful and accomodating and the event ran so smoothly. The service was top notch and there were no problems even though we arrived late due to traffic. I can't express my thanks to you and all your colleagues at Hever. What a fantastic place and a fantastic group of people. I do hope that we will meet again in the future.
Sam Brook Chrispin
Mr & Mrs Seymour - 7th August 2010
Thank you to everyone involved for making our event an outstanding success. The venue was perfect, the food delicious, the service excellent and the organisation faultless. All our guests enjoyed the occassion and we did too!
GSK Dartford's 120th Anniversary Celebration Events June/July 2009
I wanted to write formally to express our thanks and appreciation for helping to make out 120th anniversary celebrations such a great success.
Right from the first contact we had with you, your professionalism and expertise have been evident and we have been very impressed with the consistent high level of service received. All the staff we dealt with at Hever have been friendly, approachable and willing to do what they could to ensure that our events ran smoothly and were enjoyable for everyone.
Particular thanks must go to you, of course, and all the others who were closely involved in the planning, preparation and running of the events - you all contributed to providing us with three special and memorable events.
The meeting venue was superb
Just a quick note to say 'THANK YOU' so much for our stay at Hever Castle. Everyone enjoyed the venue, hospitality, professionalism and total warmth from the staff. The meeting venue was superb - please thank Kevin especially, who was awesome throughout. The food was totally enjoyable - and everyone commented on the whole setting. Take great care of yourself, and thank you again!
Christine Gordon - Apple Europe Limited
17 Jul 2009
We're getting great feedback after our meeting on 2nd April so thank you so much for everything. Please thank the staff for me as I'm hearing they were very attentive. There is even talk of repeating it next year.
29 Apr 2009
We will be back!
35 of our senior European Sales & Marketing Directors attended a two day meeting at Hever recently. They were immediately overwhelmed by the beautiful surroundings and were made to feel like royalty - from the start by the personal and courteous welcome, efficient yet unobtrusive service throughout the meeting to the grand and delicious dinner in the Castle dining room. If you want a special and totally memorable venue that exudes exclusivity, I would highly recommend Hever. We will be back!
Emma Caldwell - QIAGEN Ltd
27 Apr 2009
Impressed by helpfulness and efficiency of the staff
May I say thank you on behalf of my team, they were very impressed with the quality of service that the Astor Wing was able to provide.
In particular, everyone was very impressed with the helpfulness and efficiency of the staff that looked after us. The dining experience was very much appreciated both for the quality of the food and the environment (the candles were a very nice touch). I am afraid that I have forgotten the name of the lady that was our main point of contact but if you could pass our thanks and appreciation into her, all the staff were extremely helpful but, both myself and several others, were really impressed with the help and assistance that she offered.
Kay Donnelly - UKTI-BG
2 Apr 2009
We should like to thank you and your colleagues so much for making our conference such a success last week. You were all there in the background making sure our every need was catered for but in a totally unobtrusive manner, which made for an extremely relaxed, country house atmosphere. We had no end of compliments on the whole event which was due, in no small part, to yourselves. Please pass on our thanks to all the staff and, you never know, you may see Mavala back again at some time in the future.
Anne Chapman - Mavala (UK) Limited
16 Mar 2009
The whole event was, without doubt, outstanding!
Thank you for organising our company Christmas dinner and overnight stay. In years gone by we have stayed in many hotels and none have been better than Hever Castle. The Castle was astounding; the rooms were warm, clean and comfortable. The food at both the dinner and the breakfast was simply marvelous. All the staff were attentive, courteous and helped make our stay truly memorable. In all, it was superb!
10 Dec 2008
We just wanted to say a huge thank you to everyone at Hever Castle who helped us host a brilliant press weekend.
18 Jul 2008