Here at Hever Castle we are very proud that many of our clients are so happy with our service they feel compelled to write to us about it. Listed below is just a selection of the many letters we receive. What better recommendation can there be!
Mr & Mrs Sullivan – 8th September 2012
Thank you so much for all your hard work and effort into making our day perfect. It was a FANTASTIC day and we only wish we could do it all again.
THANK YOU!! Daniel and Carly.
Mr & Mrs Nikolayev – 22nd September 2012
ALOHA from Hawaii! MAHALO for making our wedding day so special. We prepared it with great love to English history and culture, and the day was more beautiful and enjoyable than we had thought possible. Thanks to Sarah, Susie and Paul, and the rest of the team, for dealing with all the last-minute changes and those long Russain names! –and for making sure the weather was so nice :)
Daria and Egor.
Mr & Mrs Lee – 10th December 2012
Thank you so much for helping us to create our perfect Wedding Day. It was the best day of our lives. Thank you so much for making our day so special!
Love from Ben and Sophie Lee.
Mr & Mrs Crown – 28th December 2012
A Huge thank you for making our magical dreams come true, run smoothly with a big smile! We would hold all our special occasions with you in a heartbeat! A profession, friendly service every step. Thank You for helping to keep the Fireworks a surprise – Wow! Andrew and Jo.
Wedding on 21st August 2010
Words cannot express how fantastic our day was! We are both absolutely over the moon! The staff, the food and the venue are quite outstanding. I can only imagine that you must receive messages such as this one, so I hope you won't mind if I go on a bit about what made it so special. Before the wedding, each time we visited and met with you Lucy we just loved Hever that little bit more. On the day, nothing was too much trouble for the staff. Kevin was waiting outside for us and from that moment on, our every wish was taken care of. Being taken around the grounds with our photographer was really good fun and we felt so priviledged to be allowed into so many private areas. And we have to admit to enjoying the attention from the public!
What I can't get over is how amazingly well you communicated our wishes to the staff on the day. Everything was exactly as planned and expected. Everything in the right place, at the right time without us having to think about it. All the staff were friendly and professional, always smiling and so welcoming to everyone. But all the extra touches, such as Kevin getting on the walkie talkie and making sure the Champagne was waiting for Mark and I after the photographs, you simply cannot buy care like that! All of our guests were stunned with the accomodation, the Castle and the entire venue and to have seen them all so happy is a testament to all the hard work that you all do behind the scenes to make everyone so welcome. We both had the best day of our lives and what a beautiful way to start our married life.
Jill & Mark Purle
Wedding on 29th May 2010
On behalf of my daughter, her new husband and myself I would like to express my sincere thanks for the very professional service you provided for their wedding. Your staff were exceptional in all respects and I would particularly like to thank the Duty Manager on the day, Jose, for his assistance in overcoming a last minute problem which ensured that the day ran smoothly. The food was exceptional. All of our guests gave us very positive comments on the chosen menu and the very professional way in which your staff carried out their duties. We have no hesitation in recommending Hever Castle as a perfect wedding venue and Medley Court as spectacular accomodation to create the perfect atmosphere for such a special occasion.
Wedding on 10th April 2010
We wanted to write and thank you for arranging our wonderful wedding at Hever Castle. Nicky and her team were splendid throughout, making everyone so welcome upon arrival and acting so efficiently whilst remaining completely inobtrusive and contributing to the very personal feel of our special day. Everything was perfect and we truly have wonderful memories of such a lovely day. Many of our guests have commented upon how helpful the staff were and what a super day it was.
Ellen & Justin Lowe
Wedding on 17th April 2010
I would like to take this opportunity to thank you and all your staff for making our wedding day the most amazing day ever. Everything was exactly as we wished for. From the first day of meeting Lucy we felt the day would be a special one. Lucy was always on hand to answer any of my numerous questions. I would like to mention how fantastic Jose, the Duty Manager, was on the day and there was nothing he couldn't do for us or any of our guests, especially the children. He was on hand at the right moment without being overbearing.
Kylie & Dale Watmough
Wedding on Friday 19th June 2009
I am writing to thank you and your staff for making our daughter’s wedding such a magnificent and memorable occasion. From the outset, back in February, Sarah and Callum received exemplary service particularly from the wedding co-ordinator Lucy who answered every request and fulfilled all their wishes. Organizing and delivering an event such as our daughter’s wedding requires a dedicated and enthusiastic team. Without exception, all of your staff involved performed to the highest standards and contributed to making the day perfect. Our views are mirrored by all our guests and their abiding memories will be of a wedding fit for royalty. Hever Castle proved to be the most magical and romantic background for Sarah and Callum to commence their married life together.
Sue and Ray Smith
A real fairytale wedding!
Thank you for everything you did to make our wedding so perfect! Your true professionalism and attention to detail made the day a special and memorable occasion. Many of our guests commented on the splendid venue, including the quality of the accommodation, food and the beautiful surroundings. Many thanks for making it possible.
Mr & Mrs Betts
16 April 2009
A truly wonderful experience!
Thank you to your excellent staff for a truly wonderful experience. I know the Castle lends itself to grand evenings, but it was the attention to detail, the beautifully laid table, the excellent food and the service which contributed to making the evening extra special. At breakfast the staff continued to be charming and caring, we were indeed sorry to leave but we will be back!
05 May 2009