Eden Restaurant

All reservations are subject to availability and are confirmed only upon receipt of a confirmation email / phone call. Guests are encouraged to review booking details carefully and notify us immediately of any errors.

Accommodation guests staying at Hever Castle can reserve a table up to five months in advance by contacting Eden on 01732 861795 or emailing eden@hevercastle.co.uk with their booking reference.

Reservations for non-residents are released three months in advance, with new dates becoming available on the first day of each month. For example, bookings for September open on 1 July.

To ensure a smooth dining experience for all our guests, we kindly ask that any changes or cancellations to your reservation are made with as much notice as possible.

While we do not require deposits or card details to secure bookings, reservations are an important commitment.

For cancellations made with less than 48 hours’ notice, or in the case of a no-show, we reserve the right to decline or restrict future reservation requests.

Accommodation guests staying at Hever Castle wishing to cancel their restaurant reservation should do so by contacting Eden on 01732 861795 or emailing eden@hevercastle.co.uk with their booking reference. If you also wish to cancel your stay, please cancel your stay reservation via the same booking channel that you used to book.

We kindly request that guests arrive promptly for their scheduled reservation time. If you would like to enjoy an aperitif in our William Waldorf Bar, we recommend arriving around 30 minutes prior to your booking. Tables will be held for a maximum of 15 minutes after the reserved time. Late arrivals may result in a reduced dining experience or cancellation of the booking.

We operate a smart casual dress code. We reserve the right to refuse entry to guests whose attire is deemed inappropriate, including but not limited to sportswear, flip-flops, or excessively casual clothing.

We do not impose a strict dining time, and guests are welcome to enjoy their table for the duration of the evening. However, we kindly ask that reservations are honoured at the agreed time.

Management reserves the right to manage table allocations where necessary.

Please inform us of any dietary requirements or allergies at the time of booking. While we take great care to accommodate these requests, we cannot guarantee an allergen-free environment.

Children aged 10 and above are welcome in our restaurant; we kindly ask that they remain supervised at all times.

Please note that we do not offer a separate children’s menu; all guests, including children, will dine from our set menu only.

A discretionary service charge of 10% will be added to all bills.

This charge reflects the standard of service provided and is shared amongst our team.

If you feel that the level of service has not met expectations, please inform a member of management during your visit and we would be happy to adjust.

All prices are inclusive of VAT unless otherwise stated.

Only registered assistance dogs are permitted on the premises. Please let us know at the time of booking if you will be accompanied by an assistance dog. Unfortunately, no other animals are allowed. Thank you for your understanding.

We are committed to accommodating guests with disabilities wherever reasonably possible. Please let us know about any specific requirements at the time of booking so we can make appropriate arrangements.

There is wheelchair access to a disabled toilet available.

We encourage guests to capture memories of their experience; however, we kindly ask that photography and videography are discreet and without flash, to preserve the ambience for all diners.

We accept reservations for a maximum of four guests per booking. Due to the impact of noise levels produced by larger tables within a small restaurant, we have limited the booking size. We thank you for your understanding.

While we will do our best to accommodate special requests, these cannot be guaranteed.