Hever Castle Earns TripAdvisor Certificate of Excellence & Hotels Combined Award
Hever Castle & Gardens in Kent has been awarded a TripAdvisor® Certificate of Excellence as both a Visitor Attraction and for its Luxury Bed & Breakfast accommodation for the fourth year running. Now in its seventh year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodation, eateries and attractions located all over the world that have continually delivered a quality customer experience.
The Certificate of Excellence is based on reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
The Bed & Breakfast accommodation at Hever Castle, which this year celebrates five years in business, boasts 28 luxury five star gold rated bedrooms joined to the historic castle which was the childhood home of Anne of Boleyn.
As well as the TripAdvisor award the Bed & Breakfast has also been given the HotelsCombined Recognition of Excellence for 2017, based on customer reviews.
The award means the accommodation at Hever Castle is in the top 5% in the United Kingdom for Customer Satisfaction.
Duncan Leslie, CEO of Hever Castle said: “We are thrilled to be held in such esteem by our customers. To have received the accolade from both TripAdvisor and HotelsCombined is a real honour. A big thank you to everyone who has taken the time to write a review on both of these sites.”
“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”