Hever Castle & Gardens has been awarded a TripAdvisor® Certificate of Excellence as both a Visitor Attraction and for its Luxury Bed & Breakfast accommodation for the fifth year running.
The achievement celebrates hospitality businesses that have earned great traveller reviews on the travel review site over the past year.
TripAdvisor Certificate of Excellence recipients include accommodation, eateries and attractions located all over the world that have continually delivered a quality customer experience.
The Certificate of Excellence is based on reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
As Hever Castle & Gardens and the Bed and Breakfast has received the Certificate of Excellence every year for the past five years it has also qualified for the Certificate of Excellence Hall of Fame.
Duncan Leslie, CEO of Hever Castle said: “We are delighted to be held in such esteem by our customers. To have received the accolade for five years in a row is a real honour. A huge thank you to everyone who has taken the time to write a review of visit to Hever Castle.”
Neela Pal, Vice President of Brand, TripAdvisor said: “This recognition allows us to publicly recognise businesses that are actively taking into account customer feedback to help travellers confidently experience the most highly reviewed places to eat, stay and explore.”