Accessibility

Accessibility at Hever Castle & gardens

Before booking, we advise that you read the Know Before you Go information for full details of what will be open and closed.

This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our visitors.

Situated in the heart of the Kent countryside, Hever Castle & Gardens is a Grade 1 listed building and garden, once the childhood home of Anne Boleyn.

At Hever Castle & Gardens we strive to ensure that all visitors have an enjoyable experience. Visitors with disabilities will be charged at the appropriate individual rate for ‘Castle & Gardens’ or ‘Gardens Only’. Their carer will be admitted free of charge.

If you are unsure that access to the Castle building is suitable for you, we recommend that you purchase a ‘Gardens Only’ ticket and have a look at the Castle gatehouse to make your own assessment. Should you decide to visit the Castle you are able to upgrade your ticket at the Castle Entrance.

For your own safety, we advise wheelchair and mobility scooters keep to the hard surfaced and shingle paths.

Please read the access statement below. We look forward to welcoming you.

access statement


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Facilities

Free admission for carers

To help our disabled visitors have a memorable experience, we admit their carer free of charge on production of a benefit Award Letter from the Department for Work and Pensions (e.g. for Disability Living Allowance, Attendance Allowance or Incapacity Benefit) or a Blue Badge.

Assistance dogs allowed

Assistance dogs are admitted into all facilities including the Castle.

Designated parking

Cars and minibuses are able to park in a designated area near to the Moat Restaurant. Please ask on arrival.

Wheelchair hire

2 wheelchairs are available for a refundable deposit of £25 at the Hever Shop. It is essential to book these prior to a visit (not the same day). Please contact the Shop (10am-3pm) by calling 01732 861718 or emailing info@hevercastle.co.uk.