We are immensely proud of the team that make Hever Castle & Gardens such a success. From those you see out in the gardens and Castle, to those typing away in the offices – thank you.
Our hard work has been recognised by various organisations this year so we wanted to share the good news with you.
Please read about our recent award wins below.
VisitEngland ROSE Award for Medley Court
Hever Castle’s luxury holiday cottage, Medley Court, is one of the top places to stay in the UK, according to VisitEngland.
The 5* four bedroom house was named as a recipient of the annual ROSE award on Tuesday (16 October).
The fourth annual award recognises the owners, management and employees of establishments that go the extra mile in order to provide excellent customer service. The award can only be won once and features just 100 accommodation providers a year.
Hever Castle House Manager Roland Smith said: “We are delighted that our excellent service has been recognised with the VisitEngland Rose Award. It is testament to the hard work of the whole team in consistently providing a warm welcome to visitors to the luxury holiday cottage, Medley Court.”
Best Wedding Venue at the National Venue Awards
Hever Castle & Gardens were named Best Wedding Venue at the inaugural National Venue Awards.
Nominees for the Best Wedding Venue category included Blenheim Palace, Luton Hoo Hotel, Golf & Spa, Mottram Hall, Waldorf Astoria Edinburgh – The Caledonian and Whittlebury Hall Hotel & Spa, making the win for Hever Castle even more prestigious.
Be it the stately grandeur of the Castle itself, the country house atmosphere of the Astor Wing, or the stunning lakeside location of the Guthrie Pavilion, Hever Castle offers a dream-come-true location for your special day. Intimate gatherings, exuberant parties and outdoor weddings are all catered for.
Silver at the Visit England Awards for Excellence
Our luxury 5* Bed and Breakfast scooped silver in Boutique Guest Accommodation of the Year at the Visit England Awards on Monday (23 April).
Astor Wing Manager, Roland Smith said: “We are delighted that Hever Castle’s bed and breakfast is recognised as being in the top three in the country. We pride ourselves on our excellent service and it is testament to the hard work of all our staff.”
Gold at The Beautiful South Awards
Hever Castle’s luxury 5* Bed and Breakfast scooped a top prize at the Beautiful South Awards. The Bed and Breakfast was awarded Gold in the Boutique Accommodation of the Year category at the black tie ceremony at The Grand in Brighton on Wednesday 29 November. Hever Castle was also given a special mention for having “such a beautiful place with the loveliest of people.”
Hever Castle beat off stiff competition from Blanch House in Brighton, Port Lympne Hotel in Kent and The Montagu Arms Hotel in Hampshire to gain the Gold award. Gravetye Manor Hotel & Restaurant in West Sussex and the Milk House in Kent were highly commended. The Gold award allows Hever Castle to enter the same category for the Visit England Awards for Excellence which takes place in 2018.
Best Boutique Stay in Kent at The Muddy Stilettos Award
Hever Castle’s luxury 5* Bed and Breakfast was named Best Boutique Stay in Kent at The Muddy Stilettos Awards 2018. The awards ceremony was held at the charming Chapel Down in Tenterden and involved numerous other local businesses being awarded for their hard work.
This particular award is voted for by the public so a huge thank you goes out to everyone who voted for us!
Winner at SO Lifestyle Awards
Hever Castle & Gardens won the award for the ‘most fun family day out’ at the annual SO Lifestyle Awards. Over 20,000 votes were cast so we feel incredibly honoured to have won this local award.
Click here to find out more about the events at Hever Castle to keep your little ones occupied.
Finalist at The Group Travel Awards
Hever Castle & Gardens was recently named a finalist in the ‘Best Historic House or Garden for Groups’ category at The 2018 Group Travel Awards.
At the awards ceremony on Friday 1 June, we were pipped to the post by winner Blenheim Palace and runner up Hampton Court Palace. However, we were truly overjoyed that readers of GTO magazine voted for Hever Castle as a top place for groups to visit.
The Group Travel Awards are a highlight of the group travel industry’s year and an acknowledgement of the importance of group travel to tourism.
Whether you are a group travel organiser, a teacher, or member of the travel trade planning trips and tours in Kent, there is a selection of experiences and packages to suit the interests and needs of groups and schools alike.
We have a dedicated member of staff who will assist you with your planning and will guide you every step of the way to ensure that your group visit is a memorable one.
Find out more about our group packages here.
Finalist at The KEiBA Awards
The KEiBA Awards are “staged and produced by KM Media Group and Kent County Council to recognise and reward excellence in businesses in Kent and Medway.” Hever Castle & Gardens was recently named a finalist in the ‘Tourism & Leisure Business of the year.’
Other finalists included Port Lympne Hotel & Reserve and Howletts Wild Animal Park and Biddenden Vineyards.
The category was judged by Mark Anderson, Head of Marketing at Southeastern rail.
Discover more about visiting Hever Castle here.
South & South East in Bloom
The South & South East in Bloom is the largest horticultural campaign in the region involving 100’s of communities each year. Participating communities create lasting improvements to their local environment for the benefit of those that live, work and visit.
The South East in Bloom judges said of Hever: “There are probably only a handful of locations of this calibre in the South East or beyond and it is almost impossible to suggest any improvements.”
2014 – Gold Award
2015 – Gold Award
2016 – Gold Award
2017 – Gold Award, plus young gardener of the year for Josh Fenn and Horticulture Achievement Award for Neil Miller.
2018 – Gold Award
Find out more about our gardens here.
Visit England B&B
Hever Castle’s luxury Bed and Breakfast has maintained its 5* Gold status and a Breakfast award. The accommodation was assessed by Visit England and got a 95% quality score. To gain a 5* rating businesses have to score between 85% and 100% and are marked on bedrooms, bathrooms, cleanliness, hospitality and breakfast.
The Gold award is giving to accommodation which offer the `best of the best’ and the Breakfast Awards recognises breakfasts which exceed guest expectations.
Staff at Hever Castle were praised for offering “an excellent standard of accommodation” with “superior standards of housekeeping.” Visit England said that the bed and breakfast: “safely retains the Five Star Guest Accommodation rating.”
TripAdvisor Certificate of Excellence
Hever Castle & Gardens in Kent has been awarded a TripAdvisor® Certificate of Excellence as both a Visitor Attraction and for its Luxury Bed & Breakfast accommodation for the fourth year running. Now in its seventh year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodation, eateries and attractions located all over the world that have continually delivered a quality customer experience.
The Certificate of Excellence is based on reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
The award means the accommodation at Hever Castle is in the top 5% in the United Kingdom for Customer Satisfaction.
Discover more about visiting Hever Castle here.
Champions of Perennial
Hever Castle has been awarded a ‘Champions of Perennial Award’ in recognition of all the charity work the Hever Castle gardeners have participated in over the last year.
Memorably the gardeners assisted in the landscaping of a large show garden, ‘A Growing Obsession’, at the RHS Hampton Court Palace Flower Show – an opportunity which the Hever Castle gardeners relished.
Perennial has been helping horticulturists in need for 175 years. The charity provides free and confidential advice, support and financial assistance to people of all ages working in, or retired from, horticulture. This help extends to spouses, partners and children.
Find out more about our gardens here.